Information for Plumbers & Trade Professionals
Why not partner with Gippsland's leading heat pump specialists?
Need assistance with a heat pump installation or have a customer looking
for a more energy-efficient hot water solution?
📞 Call Ashley on 0418 516 311
📞 Freecall 1800 91 30 50
For detailed installation information, product specifications and trade resources,
Working together to deliver better hot water solutions
Thermal Xchange (KJ Multi Maintenance) is a locally -owned business with more than 40 years of experience in heat pump system installation, design and maintenance..
As local tradies and heat pump specialists, Ashley & Ken have a multitude of experience in the electrical and refrigeration trade, we work closely with plumbers throughout Gippsland and surrounding regions to provide customers with efficient, reliable and cost-effective hot water solutions.
When a hot water service fails, plumbers are often the first point of contact. Rather than simply replacing an old system with another conventional electric cylinder, why not offer your customer a modern heat pump solution that can significantly reduce their energy costs and environmental impact?
Our team is happy to discuss available options, rebate opportunities and potential savings with you or your customer.
Our team is happy to discuss available options, rebate opportunities and potential savings with you or your customer.
Making Installation easy
We understand that a smooth and hassle-free installation is important for both tradies and customers.
For all heat pump installations, we can supply convenient valve Quickie Kit, containing manufacturer approved plumbing components required for installation. This saves valuable time sourcing parts and helps ensure the installation meets manufacturer specifications.
Quickie Kits are available in:
✔ 15mm Kit
✔ 20mm Kit
Technical support when you need it
We don’t just supply equipment – we provide ongoing support throughout the installation process.
Our team can:
✔ Assist with product selection
✔ Supply approved installation components
✔ Advise on electrical connections
✔ Provide technical installation guidance
✔ Help ensure compliance with manufacturer requirements
✔ Support installations that meet all relevant Australian standards and legislation
And best of all, you can earn an additional referral payment! When you refer a customer to Thermal Xchange, we’ll pay you a commission or “spotter’s fee”—even if the installation must be completed by a Solar Victoria-registered plumber.
By working together, we can deliver a seamless installation experience and ensure your customer enjoys reliable, energy-efficient hot water as quickly as possible.