Information for Plumbers & Trade Professionals

Why not partner with Gippsland's leading heat pump specialists?

Need assistance with a heat pump installation or have a customer looking
for a
more energy-efficient hot water solution?

πŸ“ž Call Ashley on 0418 516 311

πŸ“ž Freecall 1800 91 30 50

For detailed installation information, product specifications and trade resources,

Working together to deliver better hot water solutions

Thermal Xchange (KJ Multi Maintenance) is an Australian-owned business with more than 30 years of experience in hot water system installation, maintenance and support.

As a licensed electrical and heat pump specialist, we work closely with plumbers throughout Gippsland and surrounding regions to provide customers with efficient, reliable and cost-effective hot water solutions.

When a hot water service fails, plumbers are often the first point of contact. Rather than simply replacing an old system with another conventional electric cylinder, why not offer your customer a modern heat pump solution that can significantly reduce their energy costs and environmental impact?

Our team is happy to discuss available options, rebate opportunities and potential savings with you or your customer.

Our team is happy to discuss available options, rebate opportunities and potential savings with you or your customer.

Making Installation easy

We understand that a smooth and hassle-free installation is important for both tradies and customers.

For Sanden Heat Pump installations, we can supply our convenient Tradies Quickie Kit, containing Sanden-approved plumbing components required for installation. This saves valuable time sourcing parts and helps ensure the installation meets manufacturer specifications.

Quickie Kits are available in:

βœ” 15mm Kit

βœ” 20mm Kit

The 20mm kit is required when installing a hydronic heating system combined with domestic hot water.

Technical support when you need it

We don’t just supply equipment – we provide ongoing support throughout the installation process.

Our team can:

βœ” Assist with product selection

βœ” Supply approved installation components

βœ” Complete electrical connections

βœ” Provide technical installation guidance

βœ” Help ensure compliance with manufacturer requirements

βœ” Support installations that meet all relevant Australian standards and legislation

By working together, we can deliver a seamless installation experience and ensure your customer enjoys reliable, energy-efficient hot water as quickly as possible.